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Service Providers' Responsibilities

This session discusses what we mean by a service provider and gives an overview of their responsibilities in meeting the requirements of the new legislation.  This session includes some case studies and lived experiences. This session will cover the following aspects:

  • Application of the Ordinance outside the work context
  • Definitions of service provider, education provider, accommodation provider, club and association
  • The specific obligations applicable to each type of provider
  • Recap of the main types of discrimination and other prohibited conduct, including examples in the service provision context
  • Exceptions specific to each type of provider


Service Providers' Responsibilties - Extra Resource

Consortium S4 V1 - Service Providers’ Responsibilities - A Case Study -

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